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Helping your customers weather life’s changeable conditions

April 2024

Hi everyone

As the cost of living continues to rise, we know every little bit helps.  Since the end of October, 45% of new customers taking out an Assurance Extra or Assurance Extra Business product have benefited from our 10% Lifetime Reward discount, and we’ve been overwhelmed with positive feedback about the difference it has made for your customers. 

 As a result of its success, I’m thrilled to share we've increased the current 10% discount to 15% for all new business issued from 16 April through to 30 June 2024. 

You can find out more about this limited-time offer including FAQs on our website

Promoting our enhanced winning formula of offers

Alongside our current 2 months’ FREE and Multi-benefit discount offers, we hope this campaign helps even more of your customers to weather life’s changeable conditions. 

To make it easy for you to let your customers know about our offers, an updated version of our handy digital toolkit is now available. We’ve also updated our scenario videos  to help you explain how different customers can make the most of the offers. 

We recommend keeping a copy of the 15% Lifetime Reward flyer  on you to support your customer conversations.

Enhancements to our commission offering – April 2024

In recognition of the increasing number of Advisers looking to grow their business asset and build successful long term sustainable businesses. I’m pleased to announce from 30 April we’re increasing our pendulum commission offering for new business to give you increased flexibility around how you’re paid and to support you to grow value in your business, faster. 

You can find out more about the changes on our website. We’ll be sending updated Remuneration Schedules to Master Agency holders later today. 

I hope these updates come as welcome news to you and your customers. If you have questions, need assistance or want to know more about any of today’s announcements, please contact your Business Partnership Manager. 

Take care

Chris Hand

General Manager – Distribution